Implementation Manager

Implementation Managers perform many of the same functions as a Principal Solutions Engineer, with increased responsibility in designing the solutions, creating statements of work, managing direct and indirect reports and managing the day to day operations of the projects to successful conclusion.

 

This position requires proficiency with certain ScerIS software products and technologies.  These skills can be attained through attendance at ScerIS University (http://sceris.com/about-sceris-university.htm) or through experience as a ScerIS Principal Solutions Engineer.

 

 

Responsibilities

 

  • Provides day to day management of projects ensuring milestones and objectives are met

  • Assist Project Managers (or act as Project Manager) in defining project requirements, criteria for success, milestones and schedules

  • Identify business and technical requirements through interviews, research and prior experiences

  • Be the primary escalation path for implementation related project issues

  • Manage project-level status meetings and reporting

  • Identify and proactively manage project risks

  • Analyze current business processes and makes recommendations on change

  • Work on multiple projects or client issues simultaneously

  • Be a mentor to and assist other members of the Professional Services organization

 

Requirements

 

  • Strong communication (written and oral) skills, including the ability to communicate technical topics to non-technical audiences

  • Outstanding analytical, problem solving skills and organizational skills

  • Demonstrated proficiency in the application of ScerIS Solutions across multiple industries

  • Demonstrated proficiency in ScerIS Software including Repository (Server, Full Client and Web Client), E-Forms (including Offline E-Forms), Print2ScerIS, Pack and Go (Standard, with Indexes and for Spreadsheets), Seamless Integration, AutoRun and ScerIS Reporting Client

  • Demonstrated proficiency in writing Microsoft SQL queries and stored procedures

  • Demonstrated proficiency in OCR technologies (structured and unstructured)

  • Ability to travel up to 40% (with overnight travel required)

 

Minimum Education

 

  • Bachelors Degree in Information Systems, Business Management, Computer Science or related field

  • Completion of ScerIS University, experience as a ScerIS Principal Solutions Engineer or ability to pass ScerIS Software and Application Certification tests, Implementation Management training or equivalent experience

 

Other

 

  • This position is located in Sudbury, MA

  • This position reports to the Vice President of Operations

  • This entry level position offers growth potential for motivated candidates into roles that include Implementation Manager, Project Manager, Consultant and Business Development

 

About ScerIS

 

ScerIS is a business process consulting, technology and outsourcing company. Our work focuses on innovative solutions and services that transform and optimize business processes. This results in immediate cost reductions and the avoidance of future costs while maintaining or improving service levels.  We leverage our own award winning software, third party tools and our vast experience in developing solutions that exceed expectations to customize each system to the exact needs of our clients in over fifteen major markets.  

 

Compensation

 

Salary is commensurate with experience and qualifications. Benefits include a 401(k) plan, health insurance, dental insurance, life insurance, STD/LTD, 125 Plan, tuition reimbursement, paid time off and a generous vacation plan.

 

To Apply

 

To apply for this position or to find out more information, please contact John B. Nelson Jr., Vice President of Operations, ScerIS Inc., 490 Boston Post Road, Sudbury MA 01776, 978-218-5000, professionalservicesrecruiting@sceris.com and reference the position “Implementation Manager”.