SOLUTIONS BY INDUSTRY 

Tourism, Hospitality & Leisure

• Hotel and Lodging

• Casino and Gaming

• Hotel Management

• Day, Resort and Destination Spas

• Car Rental

• Cruise Lines

• Travel Agencies 

• Food Service Management

• Sports and Entertainment

Striking a balance between achieving this experience and achieving expected financial returns presents a particularly difficult challenge, especially in organizations hampered by older systems and outdated infrastructure. It is always the companies that strive to know their customers, who move rapidly into Internet-based technology which allows for more complete guest and operational data and who optimize business processes that separate themselves from their competitors.

The many types of businesses in the THL industry present many different challenges and opportunities. To address business processes that remain paper and information intensive, ScerIS provides solutions that automate manual processes, aggregate information from disparate systems, provide for web facing consumer portals and integrate systems. The benefits achieved from these systems can help THL industry companies offset increasing costs such as healthcare and other benefits, escalating operating costs, increased energy costs and escalating renovation costs.

Additionally, ScerIS’s solutions help you get to know your customer better while finding ways to deliver "information to manage with" at a lower cost. Customers are increasingly sophisticated in their use of technology and this can be valuable to organizations that want to capture more detail about customers. Optimized business processes provide more accurate and timely information, helping businesses better serve customers while effectively managing costs.

ScerIS’s many horizontal solutions and outsourced services for accounts payable, human resources, time and attendance, sales and marketing, commercial client and tour operator billings, remittance processing, report archival and distribution and survey processing help the THL industry drive other cost reductions while improving service levels with process automation and information accessibility.

Areas that benefit from ScerIS process optimization: