ScerIS uses decision based software to automatically provide the specific documents needed for each transaction. The application determines, on a customer by customer basis, what billing documents are necessary and automatically delivers them in the method prescribed by that customer.
All necessary supporting documents that accompany the invoice are assembled electronically as one discrete package. This eliminates the need for your customers to spend time justifying invoice detail because all the substantiation is packaged with it and delivered via e-mail, fax, print or EDI.
The customer specific rules are created and edited by you, allowing delivery to be made in the right way at the right time. All billing deliveries are logged allowing Accounts Receivable and Customer Service to know and verify when billings were sent.
Customer service activities are significantly reduced if not eliminated because all the supporting information is delivered in the package according to the customer’s needs. Manual filing of invoice copies is eliminated and reprints are available electronically on demand.
The ScerIS application allows your billing process to deliver on customer specific requirements, while reducing and nearly eliminating manual efforts behind the scenes.
Remittance advices are sent with payments and then posted in order to apply payment receipts to accounts receivable. The remittance advice is typically with a check and includes the check number, check date, and check amount. For each invoice paid, the remittance advice will also include the invoice number, invoice date, invoice amount, amount paid and sometimes a debit memo because of a discrepancy in price, quantities received, damaged goods, etc.
The ScerIS process applies recognition technologies to the check and remittance images to extract payment data and automatically validate against your receivables database. Anything that doesn’t automatically validate is presented to an operator who can verify the data before a payment posting record is created.
This process creates an electronic payment posting record that is error free because all errors are corrected during the process of validating data from the remittance advice to your database.
Debit memos, if any, are placed into workflow queues for review and to determine if bill back procedures will be needed, or if a credit memo will be issued to offset the customer’s debit.
The final stage of this enhancement is to automatically put the vendor documents away into the ScerIS repository, making them accessible online, any time you need them. The end result of automation is a reduction in resources spent processing payments and fundamental improvements to data quality.