Business Process Outsourcing Services

ScerIS, since 1994, has been a trailblazer in delivering transformational Business Process Outsourcing (BPO) solutions, employing a holistic business services model to cater to the dynamic needs of its customers. In addition to business process outsourcing, ScerIS extends its expertise to scanning and document conversion services, broadening the spectrum of solutions offered. What distinguishes ScerIS is its comprehensive service suite, combined with the remarkable value brought in addressing each customer’s unique requirements.

Cross Industry Horizontal Services

ScerIS Business Process Outsourcing (BPO) services are designed and implemented unique to each customer’s requirements.

ScerIS’s Business Process Outsourcing workforce is a seamless extension of each customer’s environment. These services leverage the core capabilities and resources of ScerIS Service Center operations that include scanning, automated data capture/data validations, digitized content-enabled workflows, Electronic Data Interchange (EDI) data file generations and electronic document repositories. Tracking of customer and ScerIS activity in online services supports audit and compliance requirements.

ScerIS outsourced business solutions include integration with on-premises workflows and ScerISGlobalAccess hosted workflows and document retention.

Outsourced business solutions include:

  • Vendor Invoice Processing (PO and Non-PO)
  • Claims Processing (CMS1500 and CMS 1450)
  • Payment Processing – Healthcare (EOB/creation of 835)
  • Payment Processing (Lock Box)
  • Survey Processing
  • Donor & Pledge Processing
  • Lease & Contract Management
  • Invoice Rendering & Distribution
  • Statement Rendering & Distribution
  • Managing Customer/Patient Portal
  • Managing Vendor Portal

Scanning & Document Conversions

ScerIS provides document conversions spanning multiple document types. Services include scanning/conversion, classification, indexing and hosting. ScerIS service center employees are based in the US and use high speed equipment and certain technologies enabling effective competition with offshore service companies while keeping US customer data in the USA. More importantly, ScerIS provides a quality service unmatched by offshore resources. Regularly processed departments include accounts payable, accounts receivable (billing and lock box services), payroll, human resources, medical records, legal, engineering and materials management. Other frequently processed documents include free care, donor records, clinical trials, physician credentialing, books, bound materials, mortgages and loans, job files, and radiology films. ScerIS also converts microfilm to digitized images.

Outsourced Document Conversions Include:

  • Hosted/Online Document Access
  • Document Scanning and Indexing
  • Automated Indexing (OCR, ICR, BCR, OMR)
  • Microfilm Scanning
  • Microfiche Scanning
  • Book Scanning
  • Aperture Scanning
  • Map Scanning
  • Engineering Drawings Scanning
  • Radiology Scanning
  • Prepless Scanning (Medical Records)
  • Document Shredding
  • System Conversions